Shipping & Delivery Policy

We don’t ship physical products — because we don’t sell any.
All of our services are 100% digital, and everything is delivered online.

What do I receive?

Depending on the package you choose, you’ll receive:

  • Custom business card concepts (PDF/PNG previews)
  • Revisions (if included in your package)
  • Final print-ready files (PDF, PNG, plus source files)

If your package includes stationery, you’ll also receive matching letterhead, envelope, folder, and more — all in high-resolution, print-ready formats.

How do I receive the files?

All files are sent by email, using the address you provide at checkout.
If needed, we can also send a secure download link (Google Drive or Dropbox).
No login or special platform is required to access them.

When will I receive my designs?

The delivery time depends on your package:

  • Silver Package – 7 days
  • Gold Package – 5 days
  • Premium Stationery Package – 5 days

Delivery times refer to the first concept preview, not the final files.
The full process — with revisions and final files — may take a few extra days depending on your feedback.

Need it faster?

We offer optional 1 or 2-day delivery for an extra fee. You can select this add-on when placing your order.

What if I don’t receive anything?

If you didn’t receive your files within the expected timeframe, first check your spam folder.
Still nothing? Email us at hello@businesscarddesigners.com — we’ll respond as fast as possible and make sure you get everything you paid for.